Refund & Cancellation Policy

1. Subscriptions

Wizzora is a software-as-a-service subscription billed monthly or yearly in advance. Your subscription renews automatically at the end of each billing period unless cancelled beforehand.

2. Free trial

New accounts include a 14-day free trial with no card required. You are only charged if you choose to subscribe to a paid plan after the trial.

3. Cancellation

You can cancel any time from Settings → Subscription, or by emailing info@wizzora.app. When you cancel, your plan stays active until the end of the period you already paid for; it will not renew afterwards.

4. Refunds

If you are charged in error, or experience a technical issue that prevents you from using the Service and we cannot resolve it, you may request a refund within 14 days of the charge by emailing info@wizzora.app with your account email and the transaction reference. Approved refunds are returned to the original payment method within 7–14 business days.

5. Non-refundable

Except as stated above, fees for periods already used are non-refundable. Downgrading mid-cycle takes effect at the next renewal.

6. Contact

• Email: info@wizzora.app
• Phone: +20 128 701 9991
• Address: Dokki, Giza, Egypt — & Maadi, Cairo, Egypt